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Your Chubb Cyber Policy’s Cyber Incident Response Team

Who we are

Chubb’s Cyber Incident Response Team is comprised of experienced service providers to provide legal, computer forensic, notification, call center, public relations, crisis communications, fraud consultation, credit monitoring and identity restoration advice and services. The Cyber Incident Response Team is available for you to use after a covered cyber incident occurs.  The Loss Mitigation providers listed are available for you to contract with prior to a cyber incident to assist in reducing the likelihood of an event and do not trigger policy coverage.  You should read your policy, including all attachments, for complete information on the specific coverage you have purchased.

The Cyber Incident Response Team are independent contractors and not agents of Chubb.  Chubb has no obligation to provide any of the legal, computer forensic, notification, call center, public relations, crisis communications, fraud consultation, credit monitoring and identity restoration advice and services provided by the Cyber Incident Response Team.  Chubb shall not be entitled to any rights or subject to any obligations or liabilities set forth in any agreement between you and the service  provider.  As a policyholder, you are under no obligation to contract for services with Cyber Incident Response Team service providers. 

 

disclaimer

Chubb is the marketing name used to refer to subsidiaries of Chubb Limited providing insurance and related services. For a list of these subsidiaries, please visit www.chubb.com. Chubb’s cyber services cannot be construed to replace any provisions of your policy. You should read your policy, including all attachments, for complete information on the coverage provided. Products may not be available in all locations, and remain subject to Chubb’s underwriting criteria. Surplus lines insurance is sold only through licensed surplus lines producers. Chubb has no obligation to provide any cyber services for incident response or loss mitigation. The policyholder is under no obligation to contract for services with any of the Chubb pre-approved incident response or loss mitigation service providers. The selection of a particular pre-approved incident response or loss mitigation service provider is the independent choice of the policyholder. Chubb is not a party to any agreement entered into between any incident response or loss mitigation service provider and the policyholder. It is understood that Chubb’s pre-approved incident response or loss mitigation service providers are independent contractors, and not agents of Chubb. Chubb assumes no liability arising out of any services rendered by an incident response or loss mitigation service provider. Chubb shall not be entitled to any rights, or subject to any obligations or liabilities, set forth in any agreement entered into between any incident response or loss mitigation service provider and the policyholder. Any rights and obligations with respect to such agreement, including but limited to billings, fees and services rendered, are solely for the benefit of, and borne solely by such incident response or loss mitigation service provider and the policyholder, and not Chubb. Neither Chubb nor its employees or agents make any warranties or assume any liability for the performance of any incident response or loss mitigation service provider, including any goods or services received. Chubb does not endorse the incident response or loss mitigation service providers or their respective services. Before a policyholder engages with any incident response or loss mitigation service provider, the policyholder should conduct its own due diligence to ensure the company and its services meet the policyholder’s needs. Unless otherwise indicated or approved, payment for services provided by any loss mitigation service provider is the responsibility of the policyholder.

We’re available 24/7 for our clients.

Policyholders can call our hotline at 800-817-2665 or use Chubb’s Cyber Alert® app, which puts instant reporting and response services at your fingertips.