Patient Care Solutions

Improving patient safety and clinical outcomes is one of the ways companies like yours are transforming the delivery of healthcare. Your products and services are geared towards patients at the point of care, which means you are exposed to myriad risks that require innovative, integrated solutions.

With Chubb, one integrated insurance program can respond to multiple allegations including Financial Injury, Bodily Injury and Violation of Privacy Claims, worldwide. In your business, a single event could trigger claims involving multiple types of insurance, so having one insurer address these claims is a distinctive benefit with Chubb. Further, liability claims involving products used in a healthcare setting can be much different than traditional general/products liability claims. We’ve recognized that and have an integrated team of people in underwriting, risk engineering and claims for the technology and life sciences industries worldwide. 

Consider the following:

• Your computerized physician order entry (CPOE) device is alleged to have an ambiguous and misleading user interface. A confused clinician orders the right amount of fluids for a dehydrated patient, but at the incorrect delivery rate, resulting in the patient’s death from pulmonary edema and other complications.
• A network shutdown occurs at a hospital. When it comes back up, critical instructions in your electronic health record system (EHR) are missing, causing treatment of a patient to be delayed and worsening her condition.
• Due to a security “hole” in your mobile imaging software sold to a chain of urgent care center doctors, there were breaches of the application allowing unauthorized users to access medical images and reports of hundreds of patients.