To initiate an electronic transfer from your bank account using an electronic check, click here and be prepared to provide your bank account and routing numbers, located on the lower left area of your check. Your payment will be applied to your Chubb account on the same day it is processed.
Need a quick and easy way to pay your bill?
Chubb is pleased to offer a variety of convenient payment options for our direct bill business insurance policyholders in the United States. Review the following options to determine what’s best for you.
To make a same day online debit card payment, click here and be prepared to provide your policy number or direct bill account number and the zip code of your billing address. Chubb accepts debit cards displaying the MasterCard and Visa logos.
Chubb accepts both debit card and electronic check same day payments over the phone by dialing our toll-free automated telephone service at 1-800-372-4822. You may also use this service to check your account balance and verify that recent payments have been received.
Please make checks payable to Chubb & Son. To ensure timely crediting of your payment, please write your Chubb billing account number or policy number on your check and allow time for mailing.
Mail payments to:
Regular Delivery:
Chubb & Son
PO Box 382001
Pittsburgh, PA 15250-8001
Overnight Delivery:
Chubb & Son
Attn. Box 382001
500 Ross St. 154-0455
Pittsburgh, PA 15262-0001
If you are a business interested in making payment via a bank to bank wire transfer, please call 1-800-372-4822 for required bank information. Our Specialists are available Monday thru Friday, 8 a.m. – 6 p.m. ET.
Refund policy
Refunds are automatically applied to either current payments due or pending future installments. Only when your account balance is paid in full will you receive a refund in the form of a paper check or as a credit to your debit card used to make the original payment. If you are entitled to a refund and prefer that it not be applied toward your account, please contact the Commercial Direct Bill Team at 1-800-372-4822.
For assistance
For assistance with any of the online or telephone payment methods, contact the Chubb Commercial Direct Bill Team at 1-800-372-4822. Our Specialists are available Monday thru Friday, 8 a.m. – 6 p.m. ET.
Important notice to Maryland policyholders related to U.S. postal service delays
Chubb is aware that the United States Postal Service is experiencing unprecedented delays in mail service delivery, which could impact the timely receipt of premium bills or payments. Chubb wishes to work with policyholders to address these potential problems by offering flexible payment arrangements to eligible policyholders. To request this accommodation, you may call Chubb directly at toll-free 1-800-372-4822, or your broker or agent.